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Looking back at 2008

The end of 2008 is less than an hour away, so this is a good time to look back at the past year. For me 2008 was once again a quite successful year and I enjoyed almost every day of it. Of course the global financial crisis hit during the past year, which also had an impact on some of my investments, but that doesn’t bother me too much. The fun I am having during my daily work and with my family over-compensates any monetary losses, whether in real money or on paper. 2008 had its ups and downs, but overall the outcome is very positive. Let’s look back at some of the things that were most important or most interesting over the past 12 months.

First, and most important, was of course the addition of Scott William van der Chijs to our family, 4 days before the start of 2008. This little boy (I should stop calling him a baby boy, he is more like a toddler now) completely changed our life – in a very positive way. Sure, the first months were not easy, especially because of a lack of sleep. You suddenly realize that your baby will be with you for the rest of your life and that you have a big new responsibility. But it’s just so great to have a baby, and Scott is such a nice and happy boy that he makes it the nicest responsibility I can think of. We are lucky to have domestic staff, so we do not need to take care of Scott all the time. We now have a great nanny who likes Scott a lot, and who Scott also likes. It took a while to find a good one, we had 6 different nannies during 2008!

Because of Scott I realized that my work is not as important as it used to be to me. I don’t really work less hard, but I manage to be more efficient and try to be home every day before 8 PM so that I can still play with Scott before he goes to sleep. It’s great when we see him waiting for us when our car pulls up in front of our house every evening, seeing the smile on his face when I step out of the car is one of the highlights of my day.

The downside of having a young kid is that your daily life becomes more focused on activities in and around the house. My wife and I used to go to restaurants several times a week, but that has been reduced to just once or twice a week. The rest of the time we eat at home (we have an ayi who cooks for us) or by ordering food. We also travel a lot less as a family. No beach or skiing holidays during 2008, but we still took Scott to Europe when he was about 5 months old (among others to the INSEAD 5-year reunion in Fontainebleau and to my parents in Holland) and he flew to Beijing a few times with my wife.

I made some trips without my family as well. Among others to Tanzania, where Gary, my dad and I successfully reached the summit of Mount Kilimanjaro on June 1 at 7 AM in the morning. Also I made a couple of trips to Hong Kong to practice for the 100 km Trailwalker race last November. Then of course several private and business trips within China, mostly to Beijing. For work I also traveled to Holland a couple of times, and there were trips to Singapore and Japan. When I think about it, even though I cut back on travel because of Scott I still logged quite some miles in airplanes.

Because of Scott we decided to move to a house from our previous apartment. We just needed more space and I wanted Scott to be able to play outside instead of playing on a 37th floor outside terrace. We now live in the suburbs, which was a bit of a change for me at first. But I now like it, it’s quiet where we live and all important shops (incl. a City Supermarket, a Dutch bakery and the Apple shop) are within walking distance, just like a lot of other conveniences (Starbucks, DVD shops, good bars & restaurants). The compound itself is nice, with for example an outdoor pool where Scott can swim and good quality management.

We moved right before the Beijing Olympics in August, which was the highlight of the year. What a party and what a fantastic atmosphere! I watched more sports within the span of 3 weeks than I normally watch in 3 years, and met tons of new, interesting people. The Holland Heineken House guaranteed a great party every night. I was lucky to get tickets to both the Opening and Closing ceremonies, so I can say that I literally watched the Games from the beginning until the end. For me and for China the Beijing Olympics were a big success.


Another highlight for me was the so-called “Chinareis 2008“, a trip for 42 Dutch entrepreneurs and business executives active in new media to Shanghai and Chengdu. I helped to co-organize the trip and had one of the busiest but also one of the most interesting weeks of my life. We not only visited many companies, but among others also watched the Water Releasing festival in Dujiangyan (the city would be partly destroyed a month later during the Sichuan earthquake) and met the head of Taoism in a temple in the mountains outside Chengdu. Some of the participants have become good friends in the meantime and I was happy that I could show the “real” China to a group of influential people. It changed many people’s perspective on China, and because of the trip some of them even set up their own businesses here.

Work-wise also quite some things happened. I only did a few investments this year and I likely will do even less next year, mainly because of Scott and the fact that I want to spend more quality time with my family. One that I did do is a fun one: I invested some money in M1NT, a private club and restaurant in Shanghai. Even if the investment would not pay off (something I do not expect!) it is nice to be part of this club, and I already spent quite some time there over the past months.
A top class atmosphere, cool people, perfect cocktails and an excellent fusion kitchen – and that all while overlooking the Bund and the Pudong skyline. And when the weather’s getting warmer I already look forward to the rooftop jacuzzi!

2008 was a good year in the online gaming space and Spil Games Asia did very well over the past 12 months. The growth of our online game sites game.com.cn and xiaoyouxi.com was amazing, especially during the first part of the year and also our revenues were much higher than we had budgeted for. We added quite some new functions (among others multiplayer games site 4299.com and a mobile gaming site) and have a lot more waiting to be released in 2009. Zlong Games, our game studio in Shanghai, also had a good performance, with an average output of up to 2 good quality flash or shockwave games per week and hardly any staff changes during the year.

China’a online video space had more turbulent year, but despite many rumors saying negative things about the company, Tudou managed to get through it quite well. Not only did the company close a USD 57 million dollar round, but it also got its SARFT license after the Olympics. The future looks good for Tudou, with most competitors gone bankrupt or changing their business model by now and others weakened by lack of funding and not enough advertising income. Tudou has a great product, a large user base and a huge amount of money in the bank, so I think the future looks good. But for the online video industry 2009 will be another interesting year for sure.

I have been in the media a lot over the past year, not only on blogs and websites (and on my favorite social networks Twitter and Facebook), but also in the traditional media. In Holland articles about me have been published in almost every major newspaper and in many magazines. I also did quite some radio interviews and had 2 TV interviews this year. I like to give my view on entrepreneurship and doing business in China in the media, and I also gave some talks at universities about this. During the past year I spoke for example at CEIBS, East China Normal University and even at my alma mater Maastricht University.

All in all it was a very eventful year again. As usual there were some downs, but most of the time my roller-coaster life went up. And as the final minutes of 2008 tick away it’s time to go from reflections about the old year to looking forward to 2009. I hope it will be as eventful as the current year. I have lots of plans already for the new year and look forward to it. I want to wish all my readers a very happy and healthy New Year, and see you on this blog in 2009!

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Scott's 1st birthday

This weekend my baby boy Scott celebrated his first birthday. Amazing how fast his first year has gone by, I still remember his birth on December 27, 2007 as if it were yesterday. Scott has grown quite big already, I think our nanny and my wife spoil him too much with tons of good food 🙂

During his first year he traveled a lot already, among others twice to Beijing and once to Holland, Belgium and France. And within the next six weeks he will visit Beijing again and make his first trip to the tropics. Lucky boy!

We celebrated his birthday with a brunch at the Le Meridien Hotel in Sheshan, where Scott among others tasted cheese cake, mousse au chocolat and cotton candy for the first time. He loved all three of them, but we did not give him too much to ensure he would still eat his regular food. Scott actually eats everything, so far there is nothing he really dislikes. From a few drops of champagne to a small spoon of caviar, and from French Camembert cheese to kiwi, when we eat or drink it Scott likes to eat or drink it as well. I hope it will stay like that, it will make our life a lot easier over the next years.

In the afternoon we did his one-year old Pick Ceremony. This is a tradition in which the baby has to chose from several objects which one he likes most (you count which one he choses 3 times, and you mix them up all the time in order to make sure the order does not determine his choice). The result should show what he will become as an adult. Scott’s main pick was an abacus, which means that he will likely become an entrepreneur or manager in later life. No surprises there 🙂

At night we had a small party at home, where Scott got his presents. For Scott the packing paper was often just as important as the presents. And what he loved most where the gas filled balloons that we bought in the afternoon. He has been playing with them for days, holding the string of one of them in his hands whereever he walks around in the house!

At night Sam Flemming and Vennie came to visit us with their son Leo (2.5 years old). We had a nice dinner (Shanghainese food) and chatted about all kinds of topics, while Leo and Scott were playing. Leo is a very polite boy, saying ‘thank you’ and ‘you’re welcome’ all the time, I will also try to make sure Scott turns out like that. He has a good role model now!

I look forward to the coming year with Scott, the older he gets the more fun it is to be around him. Especially now that he starts communicating a bit and now that he can walk independently. And next year he will get a little brother or sister, I look forward to see his reaction to that.

Scott and Marc at the Sheshan Meridien Hotel on Scott’s 1st birthday (27 Dec. 2008)

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How to lose a potential hotel customer

Today I was looking at some hotel options for a stay on a tropical beach in February. I found a very nice resort that has good reviews and I checked their availability online. I wanted to book two rooms for 6 nights each through asiarooms.com, but received a message that there was no room available during that period. That happens sometimes, but I also know that if you go to the hotel website you still might be able to get rooms. On the hotel site I found that for 5 out the 6 nights there were two rooms available, just for one night they had only one room available. So I sent the hotel a message asking if there would be a solution for this, as we would very much like to stay here. The reply: “Sorry sir, we cannot accept your booking. For one night we indeed have no rooms available, only a deluxe suite. Thanks for you interest in staying with us.” The message was signed by the resorts Reservation Assistant.

Now what would you have done if you would have been the manager of this hotel? The reservation assistant probably cannot be blamed for this, but I think she made a big mistake: the hotel just lost a booking for 12 room nights because of her reply. If I had been in charge of this hotel the solution would have been very simple: I would have sent a message in which I would thank for the booking and say that unfortunately for one night no room is currently available, but that the customer would get a free upgrade for this night to a suite in case by the time of arrival there would still be no vacancy. Simple as that. There is always a chance that someone cancels during the next 6 weeks, and if not you only miss the extra income that you potentially could have earned by selling the suite for that night. Now the resort for sure misses out on 12 room nights… Not the smartest way to earn money in my humble opinion.

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Crisis or no crisis? The online game indicator

Over the past weeks I have been asked by several media about the effect of the global crisis on China. I normally reply that I do not really see much of an effect yet in Shanghai (see for example here, in Dutch), and that I am not too concerned for now. Exports are down, but consumer spending is still pretty good. Also the huge amount of money that the Chinese government tries to inject into the economy will certainly help to soften the potential negative effect of a global slowdown on China. But by coincidence I may have found an indicator that things are not the same as they used to be.

This week we were analyzing the traffic figures on our Chinese online game sites game.com.cn and xiaoyouxi.com, when we noted a strange effect. During weekdays there was hardly any growth on our portals, but on weekends the growth was similar to what we were used to. We looked a bit deeper into this and may have found a reason for this: staff in companies play less online games during working hours (normally we see a spike in traffic around 11:30 AM and from 4 PM onwards).

Why? Likely people are getting more afraid of the effects of the crisis and focus more on their work in order not to run the risk of being laid off. The effect started somewhere around November but seems to be getting more pronounced. I did not do any statistical analysis (and also do not plan to do this), but it seems like an indicator that some Chinese are changing their online behavior because of the crisis.

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A Very Shanghai Christmas


This Saturday Shanghaiist and Cotton’s will organize a Christmas party at the new Cotton’s on Xinhua Lu, close to Dingxi Lu. I have still not been to the new Cotton’s (that’s what you get when you have an almost 1-year old baby and a second coming in 5 months), and this will be a good opportunity to check it out.

Because we are staying in Shanghai this year for Christmas (once again thanks to having a little boy and another boy or girl on his or her way :-), it’s a good way to come a bit into the Christmas mood. Even though we have some Christmas decoration in the office and I play some occasional Christmas songs, I still do not really feel like it will be Christmas soon. It’s just work, work, work as usual these days.

Saturday’s party will likely change that a bit, with Christmas tunes (well, at first at least), two fire places, Christmas movies and a well-heated terrace. I look forward to the party. For more information see here (including a cool picture of the new Cotton’s). Hope to see many of you on Saturday!

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NANC Alumni Awards 2008


Saturday night I went to the NANC (the Netherlands Alumni Network in China) annual event, because I had been nominated for (and actually also won) an ‘outstanding young alumni award’. The NANC was set up in early 2005 and, according to director Jacques van Vliet, currently has about 2500 members. To be honest, I had not heard of the organization before they contacted me after my nomination, but that’s probably because it’s a relatively new organization and most members are fairly recent graduates.

The event itself was quite interesting and I was honored to win an award. The Dutch ambassador to China, Mr. Bekink, performed the award ceremony and I received among others a good digital camera and a photo printer. Pretty cool, this kind of printer is actually one of the few gadgets that I did not have yet, but that I had been considering to buy. After the awards ceremony there was a buffet dinner followed by drinks and networking and (in good Chinese tradition) a lucky draw.

The lucky draw had a twist though: if your number was drawn you had to answer a question first. And not the easiest ones for non-Dutch people, such as “What is the Dutch national color and why this color?”. And for a Dutch person who won a prize the question was what animal sign next year will have according to the Chinese calendar. Several people missed their prizes because they did not know the answers to their question.

I met quite some interesting people during the event, such as Mr. Zhu Dantao (who gained a PhD in Holland and now has a research position for China’s State Council), Ms. Michelle Yu (a young ambitious headhunter in Beijing, who also studied in my alma mater Maastricht University), and Ms. Lingxiao Qu (an internal auditor for a Dutch financial company who studied in Tilburg, and who at age 26 already achieved more than many people when they retire: among others she wrote a book and she was a liaison between the Dutch delegation and the Chinese organization during the 2008 Olympics). Also NANC organizer Selano Li impressed me, and I did not realize she speaks Dutch fluently until I met her in person (we had been in contact a couple of times before the award ceremony). I unexpectedly also met Dutch journalist Anne Meijdam here, we bump into each other about once a year or so.

Thanks to the NANC team for organizing a great event – and thanks for the award of course!

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Father and son

Scott was very happy to see me again after I came back from Beijing early this afternoon. I traveled a bit too much lately but likely I will not leave Shanghai anymore the rest of this year. To compensate Scott for my absence I spent most of the afternoon with him, we played in the garden, went for a walk around the compound, and I taught him how to jump on my bed. Great bonding, but because he was so excited he refused to go to sleep tonight…

Scott on his swing in our garden

I am going to spend more time with him over the next weeks, I miss too much of his development because I only see him less than 1 hour per day (in the morning before I’m off to work and when I come home at night). My little boy really makes me happy!

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Early morning walk in Beijing

This morning I made walk through the neighborhood before my first meeting of the day. It was a beautiful morning in Beijing, a clear blue sky and quite cold (at least if you’re used to Shanghai temperatures). Of course I had my camera with me and I took some pictures during the walk.

Hutongs are still being destroyed around Gulou
Skating on Houhai, I was surprised that the lake was frozen so early in the year already
The bridge in the middle of the Houhai bar area, no ice below it yet
View over Houhai to the bridge
Bike riders wearing thick clothes in front of GulouAnd in the Tudou courtyard it is quiet as always, I actually woke up from singing birds this morning!

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A quiet evening in Beijing

I like to have a fast-paced life full of hard work and fun. But sometimes I also need a quiet day on my own in a silent place far away from the busy world. Some people find this in a cabin in the mountains or a remote villa on a tropical island, but for me that place is in the hutongs of Beijing.

Tudou has a courtyard here that’s perfect to be away from it all. I flew into Beijing earlier tonight and the moment I entered the courtyard I immediately felt relaxed. It’s so quiet here, when you stand in the garden (in the center of the building, the courtyard is built around it) you don’t hear anything – even though it’s just a stone’s throw from the bar area of Houhai. Outside it’s freezing cold (-8 Celsius tonight), but inside it comfortably warm.

Tonight I decided to stay in, enjoy a nice bottle of red wine, listen to classical music and read a good book. I found a review copy of Jeff Jarvis upcoming book “What Would Google Do?” (to be published on Jan. 27, 2009) laying around, exactly the book that fits to this setting. My first meeting is at 10:30 AM tomorrow, so I can read and enjoy the wine for at least a couple of more hours.

Life is good.