Kidnapping Mercedes-Benz taxi's

The Non-Violent Resistance blog had a great post last week about Mercedes cabbies in Hangzhou. They were not allowed to raise taxi fares (just like Mercedes taxi’s in Shanghai), so they loose money. So what do you do then? Here is the story:

Hangzhou, the scenic capital city of Zhejiang Province, introduced more than 100 luxury Mercedes cabs starting in February 2005. Along with many other amenities, city government treats the Mercedes cabs as part of the city’s glorious “face”, and forbids cab companies from raising prices.
Attracted by the government promises of high profits, many farmers from Henan Province came to Hangzhou, put down a 80,000 (US$ 10,000) as a safety deposit, signed a contract to pay the company 400 yuan a day as rent, and became some of the city’s first Mercedes cabbies. But reality slaps them hard in that leather-upholstered seat. The cars turn out to be no black Mercedes, but fat white elephants! On top of the 400-yuan rent, these pretty babes guzzle 200 yuan worth of gas a day, not to mention maintenance and parts that cost dozens of times more than ordinary cabs. The poor drivers work 18, 19 hours a day but still have no way of making ends meet, not to mention turn a profit. Finally, they want out: give the company back the cars and get 87.5%, or 70,000, of their deposits back. No way, says the company. The Hangzhou government, still happy with its sleek “face” but reluctant to raise prices, surely won’t uphold the out-of-town drivers’ cause.

So what do they do? They run — with the cars! Seven Henan drivers fled back home to Xihua, Henan with their cars on January 9, turn themselves and the cars in to local police, and asked the home government to help them negotiate with Hangzhou. That’s a real daring, yet smart move. Well knowing that they are too small to fight either the Hangzhou cab company or the Hangzhou government, who tricked them into this tight hole in the first place and refused to relieve them of their losses, they’ve learned to enlist the power of their home government — and the media as well. Not surprisingly, media reports have been overwhelmingly supportive of the cabbies. Indeed, many Hangzhou natives have noticed the cabbies’ woes in past months and rallied to their cause.

The cabbies win. Apparently after some powwow between the two governments, the Hangzhou cab company agrees to pay the drivers back their deposits — in full, and get back their cars.
Local media noted as early as September 2005 that the Merdedes are bleeding money, both for the company and the drivers. But Hangzhou government remains adamantly blind to the fact, refusing company requests to take back the cars orginally leased to the companies through competitve bidding. All media coverage point to the “face” factor. For a city with natural and cultural endowments as rich as Hangzhou, you would think they should be cool on the vanity front.

I wonder when this problem will spread to Shanghai. Although Mercedes-Benz taxi’s are difficult to book here because everyone would like to ride them instead of a Santana or Passat, they face the same low-rate taxi fee and high maintenance cost problem. The 45 min. commute from my home to my office in the morning (one big traffic jam) costs also in a M-B cab less than 30 RMB (3 EUR).

Busy week

For the first time in a very long time I did not post anything for a week on this blog. The reason? I was very busy and just did not find some quiet time to write down some thoughts, even though I came accross several interesting articles (I might post some of them later).

I was in Holland for a couple of days earlier this week. Had some good meetings in Hilversum and Amsterdam, and also went to the IPAN new years drink in Amsterdam where I met lots of interesting people fromt the Dutch internet scene. I flew back on Wednesday, arriving in Shanghai on Thursday morning. Straight from the plane back to the office, due to the many things happening. Only two more weeks until Chinese New Year, and still many things that have to be finalized.

Volkskrant article Toodou.com


Dutch newspaper ‘De Volkskrant’ has an article about Toodou.com on page 4. I did the interview with foreign correspondent Hans Moleman before Christmas already, but did not know when it would be published. By coincidence it is printed on the day that I flew back to Hollland. I could not find the article online, but if you want to search for it the title is ‘Nieuwe Chinese hit: videopodcasting’.

Wifi on board of KLM?

I am writing this blog entry while on a KLM flight from Shanghai to Amsterdam. The flight is excellent: I booked economy class but got upgraded to business. So I am sitting on the upper deck enjoying the spacious seats. After becoming an entrepreneur I almost always fly economy, but I have to say that business class makes such long flights (almost 12 hours) much more enjoyable and much more productive. I slept for a couple of hours, read two Dutch newspapers and three magazines, plus prepared a presentation.

While working on my laptop I suddenly got a message that a wireless network was available. I was surprised, because I thought KLM was a bit behind other airlines in this respect. I connected to the network (I planned to give my parents a call over Skype), but was not able to get onto the internet. I suspected I might need a password, so I asked a stewardess. She told me there is no wifi on board, so I showed it to her. She looked at the screen, then at me and then immediately called the cockpit. She took my laptop to the flight deck (I was not allowed to go) and discussed it with the captain. He had no idea what it was, and said he had never seen this before. Well, I don’t know either, but the signal was quite strong, so there must be something on board. The stewardess asked me a couple of more questions (Were you trying to connect? Yes, of course. What else did you do? Nothing, just clicked on the available network), but then left it at that. The signal was still there when she left, but a few minutes later it was gone. Anybody any idea what might have caused this?

Toodou.com NY Party

Friday night we organized the Toodou NY party in our offices in the Si Hang warehouse on Suzhou Creek. Lots of people showed up to toast with us to the new year. We had prepared 30 liters of Gluehwein (hot red wine with cloves, cinnamon, orange and lots of sugar), and most guests seemed to like it a lot.

Next to that we also had set up several PC’s for gaming and we had an Xbox 360. Gary bought the machine the night before, he noticed it by coincidence in a shop’s window and asked if it was for sale, which it was. Although he burned it after plugging it in (it was 110 volt instead of 220 volt) he managed to get it repaired on time. It is an amazing gaming experience with fantastic graphics and great music. Gary bought Need for Speed for 400 RMB, a great game for this console. We asked the people from Electronic Arts China (who were also invited to the party – this is the company that develops and sells among others Need for Speed ) to bring some games, but they did not have any Xbox 360 games yet!

Several bloggers came to the party, among them Asiapundit and Thijs from Heyworldhereiam. It’s always interesting to meet people who you read online and whose views you already know, in real life. But there were even some people who did not know what blogging is yet. Interesting to see how big the knowledge gap is, and to find out that some people still only use newspapers and TV to get their daily news. We tried to convince Floris, a Dutch lawyers studying Chinese, to also set up a blog. I promised that if he would I would link to it from here.

At the end of the party the Dutch guests were suddenly in the majority, so we decided to put on some ‘typical’ Dutch music: Andre Hazes and Marco Borsato. Singing along with the music while drinking a couple of beers reminded me of my student days. A great way to end the party!

Xbox 360 @ Toodou.com

Tomorrow night Toodou.com will have its New Year Party. As mentioned in an earlier post the theme will be Gluehwein & Gaming. For the gaming part Gary managed to get his hands on an Xbox 360 (one of the very few in China). We will project all games on a big screen, so you will have the best gaming experience ever. In combination with many liters of steaming hot Gluehwein it will be a night to remember!

Gmail apology

I finally received a reply from Google today for my email about shutting down my mail account twice over the past week, and they even apologized for what happened. It also included a list of things that you are not allowed to do with your Gmail account that I would like to share:

- Receiving, deleting, or popping out large amounts of mail in a short
period of time
- Sending mail to a large number of recipients in a short period of time
- Using 3rd party file-sharing or storing software in your account
- Logging in from multiple locations in a short period of time
- Using your account for purposes other than email

Too bad they do not give maximum amounts of data traffic, that would
make it easier
to avoid another shutdown in the future.

Xianyang fake market to close

One of Shanghai’s major tourist attractions, the Xiangyang market, will definitively close this year according to today’s Shanghai Daily. The market, that mainly caters to tourists, sells the same fake brands as Beijing’s Silk market: From Lacoste and Ralph Lauren to Cartier and Burberry. And not just clothes, it also has shoes, watches, bags, and even Callaway golf clubs. I don’t like the place too much because of all the touts running around trying to lure foreigners into buying things they do not really want to buy. You cannot walk through it without people pulling your sleeves and following you while screaming “watch, DVD, bags” in your ear. But it is fun to watch tourists being ripped off while they still think they made a very good deal. Some people pay up to RMB 250 (EUR 25) for a Ralph Lauren polo shirt, that can normally be bought for RMB 30 without negotiating too hard, and still think they made a good deal. The best are US tourists that pay in USD, the moment they start to bargain in USD they can be assured to pay at least 4 times the going rate.

Although rumours have it that the market will re-open in Hongqiao, the newspaper writes that there is a chance the market will be rebuilt on Longhua Road, but without the fake articles. Yeah right, who believes that? It reminds me a bit of the Silk Alley in Beijing that was torn down. Six months later it re-appeared in a new building next to the original Silk Alley. If the government does not allow fake clothes to be sold such a market will be doomed to fail. Knowing Chinese business men a little bit I expect that another market will suddenly appear in another downtown place. Just pay the right people some money (or a share of profits) and you’re back in business.

BusinessWeek

In October 2004 I subscribed to the Far Eastern Economic Review. Only a few weeks after I subscribed I was informed that the magazine would cease to exist in its current form (due to more information being readily available online), and that I would be receiving a monthly magazine with more in-depth stories. The new magazine was not what I expected it to be (in-depth articles: yes, but too long and boring for me to read in my spare time), so I have cancelled the subscription in October 2005.

In November 2005 I then subscribed to BusinessWeek’s Asian Edition. And what happens? They close down as well a few weeks after signing up. I still have almost two years left on my subscription, but am not sure what to do now. They offer to give you a refund for any unmailed issues, or they can apply the refund to a subscription to the global edition.

I don’t really know what the difference is between the global edition and the Asia edition (probably not that big), but I was thinking about continuing my subscription anyway, because I like BusinessWeek’s way of reporting. But I need a few more details, such as if there is a difference in pricing between the two editions, and how long delivery would take to China. The letter I received did not say anything about this. Luckily they provided a phone number in Hong Kong (and an email address, but I want an answer right away, so I won’t use that), that I called this morning around 10 AM. But who do I get on the line? An answer machine: “Our offices are open from Monday to Friday, 9 AM to blablabla…”. It is probably a public holiday in Hong Kong, but that is no excuse. In such a situation where all current subscribers get a letter with a phone number in it, you have to make sure someone is answering the phone!

So I decide to go online and find the details there. One of the reasons BusinessWeek is not continuing its overseas editions is because more of its content is available online now. But that sure is not the case for this information, I surfed all over the site, but did not find it. Even worse, I get referred to the same phone number again! Does this magazine take itself seriously? If you are going to tell your customers that you close down an edition, you know that people need more information in order to decide what to do. You have to be prepared, and this magazine surely is not. This is a good way to ensure your customers will not re-subscribe to the global edition.