About a year ago I lost all the mails I had saved in my Hotmail account, because according to the site I had not logged in during at least 90 days. At that time I was sure it was not true, because I had checked my mail right before my wedding (which was about a month ago at that time), but could not do anything about it. I then decided not to use Hotmail anymore, except for signing up to websites that I did not fully trust. I am glad I did so.
Today I logged into Hotmail again, and I get the message “congratulations, an account has been reserved for you”. Huh? I click on continue and read that I have not logged in for 30 days (not 90 days as before) so all my emails have been deleted – again. I understand that hotmail does not like clients that only occasionally use their services, but is 30 days not a bit short? I normally check my mails there once a week, but because of a busy schedule, october holidays and a business trip I postponed doing that to (apparently) just over 30 days. And as a result I not only loose my old mails again, but also don’t know what mails I received over the past 30 days.
Hotmail is plain arrogant as well. Other mail services that I use send at least a reminder to another email address if you did not log in for a certain period. Hotmail just deletes your messages without a warning. And not only that, they even congratulate you that an account has been reserved for you. Amazing that they can get away with this.
Independent of this Hotmail action, I had already decided not to rely too much on free email accounts anymore. I used to use my Gmail account a lot for business as well, but because the mailbox is only about 2.8 GB I constantly had to delete mail in order not to get ‘mailbox full’ messages. Furthermore, Gmail was sometimes unavailable in China, which is annoying. But I have now switched to my Spill Group address for most business mails, and only use Gmail for private mails. All my email is safely stored on our own servers, and it automatically synchronizes the mail on all my computers (and even on my phone!). I should have done this much earlier already, but never wanted to invest the few hours that it takes to set it all up.