Comments on: And another mistake for NRC's ePaper… http://www.marc.cn/2008/10/and-another-mistake-for-nrcs-epaper.html Marc van der Chijs' Mon, 06 Feb 2012 06:48:24 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Arno Wouters http://www.marc.cn/2008/10/and-another-mistake-for-nrcs-epaper.html/comment-page-1#comment-1807 Arno Wouters Mon, 06 Oct 2008 21:49:00 +0000 http://mirrin.nl/?p=926#comment-1807 On Thursday October, 2nd I expressed my worries about the deletion of the Wednesday ePaper on the users forum of the NRC. Several users commented on this, but we had to wait for a response from the NRC until Sunday afternoon. The manager of the New Media Team, Edwin Schravesande, posted a 4 sentence explanation saying that the iLiad synchronises the NRC folder on the server with the NRC folder on the iLiad and that the NRC does not look into the users folder, but rather that the iLIad looks on the NRC server. He adds that according to him this is a suitable method to send updates of the paper. This short response shows no sense that the NRC is aware that they made an error and does not address the worries brought up by me and other users. In fact, it gives the impression that Mr. Schravesande has not seen the discussion on the forum. No one was worried that the NRC was able to look into their iLiad. Rather we complained (like Marc in this blog) that files on our iLiad disappeared without our explicit permission and were worried that this may lead to serious problems (such as the loss of notes scribbled on the paper, accidental loss of files, and exploitation of this leak by viruses and malicious hackers). The response shows that the NRC does not understand why we are worried and what the problems are of replacing files. In response, I asked some further questions (do you think there is a problem and if so what measures are you going to take?). Up to now I did not receive an answer.<br/><br/>The last two weeks at least three other users posted requests to the NRC on the forum about other issues. None of them received an answer. No sign that NRC has seen the posts. This is so depressing ...... On Thursday October, 2nd I expressed my worries about the deletion of the Wednesday ePaper on the users forum of the NRC. Several users commented on this, but we had to wait for a response from the NRC until Sunday afternoon. The manager of the New Media Team, Edwin Schravesande, posted a 4 sentence explanation saying that the iLiad synchronises the NRC folder on the server with the NRC folder on the iLiad and that the NRC does not look into the users folder, but rather that the iLIad looks on the NRC server. He adds that according to him this is a suitable method to send updates of the paper. This short response shows no sense that the NRC is aware that they made an error and does not address the worries brought up by me and other users. In fact, it gives the impression that Mr. Schravesande has not seen the discussion on the forum. No one was worried that the NRC was able to look into their iLiad. Rather we complained (like Marc in this blog) that files on our iLiad disappeared without our explicit permission and were worried that this may lead to serious problems (such as the loss of notes scribbled on the paper, accidental loss of files, and exploitation of this leak by viruses and malicious hackers). The response shows that the NRC does not understand why we are worried and what the problems are of replacing files. In response, I asked some further questions (do you think there is a problem and if so what measures are you going to take?). Up to now I did not receive an answer.

The last two weeks at least three other users posted requests to the NRC on the forum about other issues. None of them received an answer. No sign that NRC has seen the posts. This is so depressing ……

]]> By: gwendolyn http://www.marc.cn/2008/10/and-another-mistake-for-nrcs-epaper.html/comment-page-1#comment-1806 gwendolyn Fri, 03 Oct 2008 19:44:00 +0000 http://mirrin.nl/?p=926#comment-1806 well, I also received the 'joke ePaper edition'on my iLiad at wednesday.<br/>I was NOT amused.<br/>the thursday ePaper came with some kind of letter from the Publisher, Gert Jan Oelderik, who explained about the joke, and wrote that 'I now should found a new 1 octobre ePpaper on my iLiad.'<br/>i did NOT found a new 1 octobre ePaper, and the original was gone!<br/>he just stole it of deleted it, but I lost it.<br/>the 2th octobre Thursday ePaper from NRC was a recoverd/updated ePaper from the first of octobre, and I never received the original 2th octobre newspaper.<br/>two big mistakes, and I wonder what is stolen next, or deleted from a distance....<br/><br/>I feel very angry about this and these mistakes are real, real bad for my faith in the ePaper. well, I also received the ‘joke ePaper edition’on my iLiad at wednesday.
I was NOT amused.
the thursday ePaper came with some kind of letter from the Publisher, Gert Jan Oelderik, who explained about the joke, and wrote that ‘I now should found a new 1 octobre ePpaper on my iLiad.’
i did NOT found a new 1 octobre ePaper, and the original was gone!
he just stole it of deleted it, but I lost it.
the 2th octobre Thursday ePaper from NRC was a recoverd/updated ePaper from the first of octobre, and I never received the original 2th octobre newspaper.
two big mistakes, and I wonder what is stolen next, or deleted from a distance….

I feel very angry about this and these mistakes are real, real bad for my faith in the ePaper.

]]>