We had a pretty bad experience to get our office furniture for the new Spill Group Asia office. The desks and chairs were ordered through a furniture factory in Hangzhou. I have used this factory before when ordering furniture for another office, and they make good quality products and are very reasonably priced. For 2 big desks, 6 cubicle desks with dividers, one reception desk, 8 office chairs, a small meeting table with 3 normal chairs, and 8 sets of drawers we managed to negotiate a price of about EUR 2500.

The sales person of the factory came to our former office in mid-March to take our orders, and we paid him EUR 1000 in advance. The goods were supposed to be delivered when we moved into our office early April, but they were not finished on time. I was not too happy with that, but we managed to borrow some other furniture from Jiaotong University, and it would just be for a few days.

But it took longer than that: we called the sales person each day, and each day he said the furniture would be delivered the next day. But always something came up why he could not deliver. After several days of going back and forth with him I got a bit suspicious, because this was not normal anymore. So we finally called the factory owner. He was very surprised, because the sales guy had been fired several months ago