One week ago my Apple Powerbook became incredibly slow, so I took it to the Apple store for a check-up. They told me it was a hardware problem and they only do software. So I went to the hardware center where they checked everything and then told me it is a software problem
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About me
I am a Dutch entrepreneur in Shanghai who has lived and worked over 12 years in China. Co-founder of among others Tudou.com and unitedstyles.com, advisor to Spil Games for which I set up and led the Asian operation (2006-2011), and angel investor in Chinese Internet and tech start-ups. Married to Grace, with whom I have a son (Scott) and a daughter (Elaine). These are my personal views and do not necessarily represent the companies I am involved with. You can reach me at marcvanderchijs (at) gmail (dot) com
No Responses to “Do not buy an Apple computer if you live in China!”
Shame shame Apple! What a story Marc. Good luck!
Thanks – I did not hear anything from them so it’s time for a Windows laptop.
How is the powerbook these days?
I’m heading to Ningbo in a few weeks, to stay for a year or more on assignment. I’d like to buy a new macbook before the contract begins. I’ve considered buying a windows pc.
All other mac vs. windows debate aside, how has your lousy service experience impacted your use of apple computers in China?
Are you still using the Sony? Or have you purchased a new mac (or hard drive, as it were)?
@ Anonymous: I replaced my HD in the end, and the Apple has been working fine ever since. I did buy a new Windows laptop (a BenQ), but the quality was lousy and I gave it to a friend. I am now using desktop PC’s at home and in the office, and still use the Powerbook for email.
My advice to you would be to buy a Windows laptop if you go to Ningbo. If your Apple breaks down you likely won’t be able to get it repaired there (so you will have to drive to Shanghai). And don’t expect good service for Apple, but I guess you already got that message.